We can setup a new wifi connection in your home or business, this includes setting up existing equipment supplied by your internet service provider or equipment purchased for example from PC World or Ebuyer, Amazon or Ebay. PC Medics can also supply wireless routers, wireless cards to go inside your computer or external usb wifi adaptors. We also specialise in fixing problematic wifi connections, including lost wifi or intermittent connections, poor wireless signal and unable to display this internet page message! If your ISP say they don't support it, we do! Tecteam is also a BT authorised re-seller and can arrange Broadband and Infinity upgrades.
* Some current internet service providers have issues with their equipment. A new router or additional equipment is required to fix these issues.
Please click one of the above tiles for examples of the type of computer services we offer. If it's not on the web site please email or call.
10.00am - 5.00pm - Monday - Friday.
10.00am - 3.00pm Saturday*
* limited service weekends, please ticket or call.
Emergency PC Repairs out of hours available on request.
Vista Security 2014, Hard Drive Diagnostic, Security Tool virus, PAV Personal Antivirus? or Control Centre Virus, Trojan or Malware then Give us a call!
Microsoft does not make unsolicited phone calls to help you fix your computer. In this scam cyber criminals call you and claim to be from Microsoft Technical support. They use tactics like your computer is running slow or you have an illegal copy of windows and it's going to expire.
Microsoft will never call you, or anyone else. Do not follow their instructions or believe what they are saying. Another tactic is the technician calling will say you have slow broadband, They may also suggest they can give you free antivirus.
Turn off remote assistance. Unsure how please call.
It is always recommended to perform Microsoft Windows updates, Adobe Reader / Flash and Sun Java, these updates are often security patches.
Kaspersky 2013 Version 13 is now available to download from Kaspersky's web site. If you are an existing user of the 2012 edition, you can go online and update at no extra cost. If you are looking to purchase Anti Virus software please call. We also stock alternative security solutions such as Bullguard to suit everyone. Existing Bullguard Internet Security users can also update to new 2013 Version by visiting the Bullguard website.
We always advise to perform regular PC backups, if you need advice or assistance in setting up a regular backup schedule for your computer, then please contact us. It never ceases to amaze us how many Homes & Businesses in Plymouth don't perform computer data backup! Backup for your computers need not be a forgotten task anymore!
We offer some great online backup solutions and ideas.
Drop you laptop to us and we will give you an idea of cost without you having to commit. In most cases we do need you to bring your laptop in.
** We do not repair laptop hardware faults in home.
**Some services are also only available in our workshop.
Our friendly, hassle-free computer support company based in Plymouth, Devon is available to help you with all things computer related. We can fix your home or business PC, teach you how to use a Mac or PC with one of our computer lessons, and If you want to surf the internet in your garden or have a web site built for your business we can make it happen. We offer mobile** and workshop repairs covering Plymouth and surrounding areas. Due to the nature of some of the contract work we carry out, our technicians are CRB checked.
Not just PC's we also support Apple Mac, iPad, iPhone, Android.
Need helping setting up your new Mac or need data transferred from an old PC. We offer on site PC to Mac transfer and setup. We can transfer Outlook and Outlook Express to Apple Mail, itunes, and your photo library. We also give one on one introduction lessons on Mac and using OSX. If you have purchased a new iPad and need help setting up and getting the best out of it then call Home and Business PC Medics.
Our team of fully trained mobile and workshop computer pc repair technicians based in Plymouth can solve your technical problems and explain what's going on in simple (jargon free) terms. We specialise in virus removal including spyware, malware and trojans. We deal with new viruses on a daily basis and WE DO NOT WIPE YOUR COMPUTER we will remove the virus without data loss and then take steps to prevent re-infection.
We can repair laptops** with broken screens, no power, broken dc jack, flickering display, faulty dvd drive or cd rom drives and faulty keyboards in our workshop, please call to discuss your needs. Insurance assessments are also available on broken PC's and laptops. *workshop only.
If your computer is running slow there is a reason for this and it does not mean you have to replace it. Let Home & Business PC Medics take a look at your computer and find out how we can service and improve the speed of your computer. In most cases an upgrade is not required however we carry most PC parts in stock including ram, hard drives and video card upgrades.
We always maintain contact whilst we are repairing your computer. Our customers often quote "Our previous computer repair man never explained what he has done" Home & Business PC Medics will always explain in simple jargon free terms! Just take a look at our testimonial page and see what some of our customers are saying!
**We strongly recommend workshop repair for most problems and virus removal. Most of our services can take four to five hours plus and are charged at fixed rates in our workshop. If you are unable to bring your computer to our office we can arrange collection. If you still require a home visit please contact us. We do not provide all services in home and we will advise if we feel that a home visit is not appropriate. Our laptop repair is now part of RocketFix Ltd
If you an problems using a program, or issues setting up e-mail or have a virus but you can still access the internet, we now offer fixed fee remote support. You can go to our booking page to arrange a convenient time, to use this service you must have a working internet connection. Great service for saving money as we do not charge full rates for remote support.
Unique Email Address For Your Business.
Maybe your business needs a unique e-mail address instead of you@gmail,aol, hotmail, ymail or btinternet for example. We can setup a more professional e-mail address such as firstname.lastname@example.org, your business can have this without the need for a website and you always have the flexibility of adding a website later. Come into our office to have a coffee and we can explain the benefits to your business.
Cloud Computing Consultation.
Implementing cloud based services can benefit you business and save you money. Whether you are looking for account software, database, file collaboration, backup or looking for ways to improve your workflow then give us a call.
Business Social Media Training and Consultation.
If your business feels it's getting left behind in the world of social media then we can help. We can help setup and train you or your staff on how to use Twitter, Facebook, Youtube and other social media platforms.
New Computer Systems and Laptops
We also sell Desktop PC's built to your specification. Please call 01752 210281 for a quote. Or raise a ticket HERE.
We offer workshop repair on most makes of laptop this includes Advent, Dell, Toshiba, Acer, Packard Bell, Sony, Asus, HP, and more. If you have a broken screen, faulty keyboard, No power, we can fix it. Contact us today for a competitive quote. We also offer insurance quotes on broken laptops and PC's.
Click HERE to contact us or arrange a remote support session with one of our friendly PC support technicians.
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